PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT THE TERMS AND CONDITIONS GOVERNING YOUR USE OF THIS SITE. PLEASE DO NOT USE THIS SITE OR TRANSACT ON IT IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS PROVIDED BELOW.

1. Pricing and Offers:
Prices of certain items subject to MRP restrictions are sold on our website after including the costs of our services, delivery, and online transaction fees. Due to technical limitations, this distribution cannot be shown separately. All prices and offers listed on our website are valid only for purchases made through our site.

2. Product Quality:
The quality of the products is the sole responsibility of the respective brand owners. If you experience any quality issues, you may lodge complaints against them through our website.

3. Delivery Policy:

• Delivery will not be redirected or redelivered to any other address without additional charges. We will attempt delivery only once. If delivery is not executed during this attempt, the customer shall still be charged for the order, and no redelivery may be possible. For more details, please refer to our Shipping & Delivery Policy.
• Orders are considered executed under the following conditions:
  1. Recipient not available
  2. Wrong or non-working contact number
  3. Premises locked
  4. Wrong address provided
  5. Recipient refused the delivery
  6. Product delivered to gate/reception/neighbour

In case of adverse weather conditions (e.g., floods, heavy rains), we reserve the right to reschedule delivery. If itembaba.com is unable to deliver your order, a complete refund will be issued, and we shall not be liable for any additional charges or losses incurred due to non-delivery.

4. Order Cancellation:
Orders once placed cannot be cancelled unless a cancellation request is made 1 working day (before 4 PM) prior to the scheduled delivery date. Requests can be sent to sales@itembaba.com. For more details, please refer to our Cancellation & Refund Policy.

5. Complaint Policy:
We will not entertain any complaints regarding an order after 3 days from the date of delivery.

6. Right to Refuse Orders:
Mr. PC Wala retains the right to refuse any order unconditionally.

7. Third-Party Logos:
All third-party logos used on this website belong to their respective owners, and we do not claim ownership.

8. Pricing and Product Availability:
itembaba.com reserves the right to change prices or withdraw any product at any time without prior notice. While we strive for accuracy in the information provided, itembaba.com or its employees are not responsible for any loss or damage caused due to inaccuracies in the product catalog.

9. Delivery Address Confusion:
In case of confusion regarding the delivery address, we reserve the right to contact the recipient using the provided phone number.

10. Out of Stock Policy:
If a product is out of stock, itembaba.com reserves the right to cancel the order without prior notification. In such cases, an email will be sent regarding the canceled order, and a full refund will be issued.

11. Product Information and Specifications:
All product specifications and images on our website are for identification purposes only. Variations may occur by the manufacturer, and itembaba.com is not liable for any discrepancies between product received and the information displayed. Please refer to the manufacturer’s website for actual product details.

12. Electronic Communications:
When you visit our site or send emails, you are communicating with us electronically. You consent to receive communications from us electronically, which may include emails or notices posted on the site. All communications satisfy legal requirements for being in writing.

13. Colors:
While we strive to display colors accurately, the actual colors you see depend on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate.

14. Prohibited Uses:
You may not use the site for the following purposes:

• Disseminating unlawful, harassing, abusive, or objectionable material.
• Transmitting material that encourages criminal conduct or breaches relevant laws.
• Gaining unauthorized access to computer systems.
• Interfering with others’ use of the site.
• Breaching applicable laws or disrupting networks.
• Making, transmitting, or storing electronic copies of materials protected by copyright without permission.

15. Modification of Terms:
itembaba.com may modify these Terms and Conditions at any time without prior notification. You will be informed of modifications via email. You can access the latest version on our website. Continued use of the service signifies acceptance of the modified terms.

16. Warranty Policy:
itembaba.com acts as a distributor only. Products sold are not manufactured by us. “Direct Warranty” or “Manufacturer Warranty” means products are covered by the manufacturer’s warranty and service policies. Customers acknowledge recourse is only against the manufacturer. If any products prove defective, itembaba.com will arrange repairs, with customers bearing reverse shipping costs.

17. GST Invoice:
If you provide your entity name and GST number while placing an order, you will be eligible for ITC. Requests for revised invoices after 15 days of the order will not be entertained.

18. Reviews and Comments:
Submissions to itembaba.com in the form of reviews, ideas, comments, etc., become the exclusive property of itembaba.com. We retain the right to use, copy, distribute, and display these submissions. You represent and warrant that you own the rights to the content submitted.

19. Customer Indemnity:
Customers agree to defend and indemnify itembaba.com against all liabilities and expenses related to violations of these terms or the use of our services. Customers must provide accurate information and agree to pay all incurred charges.

20. Limitation of Liability:
itembaba.com shall not be liable for any loss or damage arising from the decline of authorization for any transaction due to exceeding preset limits agreed upon with our acquiring bank.