Shipping Policy
Delivery Process:
Once your order is processed, our team conducts a thorough inspection to ensure that all products are in perfect condition. After your order is completed, you will receive email and message notifications detailing the processing of your order. Following a final quality check, your items are securely packed and handed over to our trusted delivery partners. Our delivery partners will then bring your package to you as quickly as possible. If they encounter any issues reaching your provided address or at a suitable time, they will contact you to resolve the matter.Item Packaging:
We take pride in our packaging quality. All products are packaged in sturdy boxes, covered in a protective plastic layer. Each individual item is wrapped in bubble wrap, while fragile products receive additional cushioning for extra security. This careful packaging approach has resulted in minimal complaints regarding damaged products.Range of Location:
We ship throughout India, covering all locations served by reputable courier companies.Track Your Order After Shipping:
Once your order has been dispatched, you will receive an email containing your tracking number and the courier company details handling your order. You can track the status of your package 24 hours after dispatch.Our Trusted Courier Partners:Delhivery - delhivery.com
Bluedart - bluedart.com
ShipRocket - shiprocket.in
India Post - indiapost.gov.in
ShipRocket is utilized for any additional courier services such as AMAZON, Ekart, Xpress Bees, ECOM Express, etc.Note: Your order will be shipped through the most effective and suitable courier partner available at the time of booking.Delivery Time:
We dispatch most orders promptly. The estimated shipping time (in business days, excluding public holidays and Sundays) is mentioned for each item and may vary. The stated shipping time reflects delivery to areas covered by our courier partners. For remote locations not covered by reputable couriers, we will send the consignment via speed/registered post through Indian Postal Services, which may take 1-2 weeks. You will receive an email with the details of your order once dispatched. Please note that dispatch may be delayed during festivals, holidays, or special offers.Delivery times may be extended due to unforeseen circumstances such as festivals, natural disasters, riots, strikes, or other unavoidable events.Shipping Charges:
For a limited time, we are offering free shipping on all orders. We reserve the right to withdraw this offer at any time without prior notification.Pickup From Store Facility:
We also provide a pickup facility from our Suratgarh Rajsthan store location.Notes:Cash on Delivery (COD) service is currently unavailable.
itembaba.com is not liable for any delivery delays caused by the courier company or postal authorities. We guarantee to hand over the consignment to the courier or postal services within 15 working days from the order date and payment or as per the delivery date agreed upon at the time of order confirmation.
We do not ship outside India at this time, but we are working on offering international delivery soon. Stay tuned for updates!
If there are any promotional or exclusive shipping offers on specific products, occasions, or zones, please refer to the terms of those offers.
We may ship multiple order IDs for the same customer together in a single parcel to avoid transit delays.
Single orders may also be shipped in multiple boxes/tracking for optimal packaging to prevent product damage.
For any delivery-related issues, please call or WhatsApp us at +91 9782574433 (available from 11:00 AM to 6:00 PM, Monday to Saturday) or email us at sales@itembaba.com.

